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Understand your business needs, goals, and challenges.
An Italian customer loyalty SaaS platform and product website for Poinzilla — featuring a digital stamp card system, merchant onboarding and programme configuration, customer analytics dashboard, and marketing pages for the Italian SME retail market.
Poinzilla is an Italian digital loyalty platform enabling retail shops and restaurants to run digital stamp card loyalty programmes — replacing paper stamp cards with a digital alternative. The platform targets Italian SME businesses seeking to build customer retention through loyalty rewards.
The project involved both the product marketing website and the merchant-facing interface — communicating the platform's value to Italian business owners and enabling merchant onboarding and programme configuration.
The completed Poinzilla platform gives Italian merchants a modern digital loyalty tool with a website that clearly communicates the advantages over paper-based alternatives.
An overview of the industry, core services, platform integrations, and technology stack powering this solution.
Solving key business challenges to deliver a reliable, user-friendly, and high-performing digital solution.
Italian retail owners are not technology early-adopters, so we focused communication on familiar concepts — stamp cards made digital — rather than technical platform capabilities.
Most Italian SME loyalty programmes use paper cards, so we built comparison content clearly communicating digital advantages: no lost cards, customer data, automated rewards.
Getting Italian merchants through setup required a guided step-by-step Italian-language flow minimising technical friction for non-technical business owners.
Merchants needed to configure stamp count for reward, reward type, and branding, so we built a clear self-service configuration accessible to non-technical users.
Full Italian-language website and product interface with Italian payment subscription terms and business registration integration.
The customer experience of collecting digital stamps needed to be as simple as physical cards without requiring app download.
We combine innovation, expertise, and collaboration to deliver tailored solutions that help businesses achieve their goals. Our structured approach ensures quality, transparency, and measurable results at every stage.
Understand your business needs, goals, and challenges.
Create a customized strategy and project roadmap.
Develop user-focused and innovative solution concepts.
Implement and develop the solution using best practices.
Ensure quality, performance, and reliability through rigorous testing.
Launch the solution smoothly and efficiently. Test, validate, and go live with confidence. Deliver a stable user experience.
Provide ongoing maintenance, optimization, and growth support.
An overview of the advanced features and components integrated into this digital solution.
Digital loyalty stamp card replacing paper programmes — no app download required, mobile-optimised collection and redemption experience.
Self-service programme configuration for non-technical Italian business owners — stamp count, reward type, and branding settings.
Step-by-step Italian-language onboarding minimising technical friction for retail and restaurant owners setting up digital loyalty.
Merchant dashboard with visit frequency, reward redemption data, and programme performance — the insight paper cards cannot provide.
Italian-language website, product interface, communications, and SaaS subscription terms — fully localised for the Italian SME market.
Mobile-optimised browser-based customer loyalty experience — no app download barrier between customer and their digital stamps.
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Our clients' success is our greatest achievement. Read genuine feedback from businesses that trust Akshar Soft Solutions for innovative IT services and reliable digital solutions.
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"Working with Aksharsoft Solutions has been a great experience. Impressive skills, professionalism and a genuine commitment to getting the job done right. They have a remarkable ability to take a complex idea and turn it into a reality. It's rare to find a team that works this quickly and effectively while still making you feel completely in the loop. I can't recommend them highly enough, in fact, I work with Aksharsoft on many continual projects and they always have a solution to my problems. If you're looking for a web development team that treats your project like their own and consistently delivers top-notch results, look no further."
“Malay is a highly skilled web developer. He has been involved in our platform from the beginning and is part of our success. He works fast and is very clear in his communication. We continue to work with Malay and are very satisfied.”
“We have worked with many web developers in our time but we have never worked with a web designer who is as efficient, intelligent and able to deliver exactly what we ask for within an incredible time-frame as Malay." "Malay has developed more than one website for us, the main website he developed exceeded our expectations and does more than we ever thought imaginable, if we’ve ever had an issue Malay has been able to resolve it incredibly quick for us, I would recommend Malay to anyone and will continue to do so.”
“I started Working with Malay since 2018. He is the most reliable developer I ever met. He is honest and he made a lot of project work really fast. I also worked with him with bigger development team. He has also project management skills as well. He also has a deep understanding in the project workflow and can imagine in business models, thats why I appreciate to work with him close with the clients. Without him, my business were not able to grow such fast.”
“Malay has a deep knowledge of the computer world and its languages. He is one of those people who has a perfect balance between ability and commitment, managing to design creative and successful customizations. His patience and dedication to his work convert him into an ally of any project. We are pleased to have met him on this journey ...”
“Akshar Soft Solutions is the team you want to work with – honest, reliable and hard-working. They treat your project like it’s their own and they treat their clients like family. It has been a true pleasure working with Akshar Soft Solutions to scale my business and I look forward to many more prosperous years.”
